Demographics

Housing Options Made Easy. Inc.

Number of Responses to Survey	125	94	96	105
Total number of Active Consumers	225	220	205	200
Response Ratio	55.6%	42.7%	46.8%	52.5%

2005 Housing Options
Consumer Satisfaction Survey Results

		People 2005	2005	2004	2003	2002
Age	18-30	14	11%	10%	15%	14%
	31-40	33	26%	30%	28%	23%
	41-50	50	40%	41%	36%	41%
	51 and over	28	22%	21%	21%	22%
				40%
Sex	Male	38	30%	40%	33%	35%
	Female	87	70%	60%	67%	65%

Race	White	89	71%	77%	76%	78%
	African American	23	18%	12%	11%	16%
	Hispanic	8	6%	7%	6%	8%
	Native	5	4%	7%	6%	2%
				30%
Length of Services	Less than one year	55	44%	30%	35%	33%
	1-3 years	44	35%	51%	45%	50%
	3-6 years	20	16%	15%	12%	13%
	6 years or longer	6	5%	5%	7%	7%

Found Housing Options through:	Treatment agency	45	36%	30%	40%	37%
	Social service Agency	13	10%	11%	11%	11%
	Another Housing program	10	8%	5%	7%	7%
	Community Service Agency	22	18%	24%	14%	18%
	Brochures	4	3%	2%	0%	0%
	Friend receiving HO services	24	19%	27%	19%	20%
	Relative receiving HO services	2	2%	1%	2%	2%
	other	5	4%	0%	7%	7%

		People 2005	2005	2004	2003	2002
Living Situation	Single, living alone	82	66%	56%	57%	59%
	One or more children in the house	39	31%	30%	35%	36%
	Living as married	3	2%	7%	3%	3%
	Married	8	6%	13%	8%	11%
	Other	0	0%	1%	2%	3%

Housing situation at time of application	Homeless	44	35%	34%	38%	36%
	Facing Eviction	24	19%	16%	16%	17%
	Living expenses too high	29	23%	32%	28%	27%
	Supported Living	10	8%	5%	4%	4%
	Half way house	1	1%	3%	5%	6%
	Hospitalized	3	2%	4%	5%	5%
	Incarcerated	0	0%	0%	0%	0%
	Below Standard Housing	6	5%	5%	2%	17%

Primary source of income	None	4	3%	4%	2%	6%
	wages	22	18%	15%	11%	16%
	SSI	54	43%	51%	45%	49%
	SSD	46	37%	34%	32%	26%
	Family Support	2	2%	2%	1%	1%
	Other (mostly PA)	25	20%	20%

		People 2005	2005	2004	2003	2002
Services Received	Rental	125	100%	100%	98%	95%
	Peer support services	75	60%	67%	81%	47%
	Bus pass	13	10%	11%	11%	10%
	Furniture	52	42%	40%	45%	28%
	Peer telephone support line	15	12%	12%	15%	10%
	Transportation	32	26%	23%	25%	n/a

Overall Experience with Housing Options	Excellent	91	73%	80%	72%	70%
	Satisfactory	33	26%	21%	27%	25%
	Unsatisfactory	1	1%	1%	1%	5%
	Poor	0	0%	0%	0%	0%

2005 Housing Options Consumer Satisfaction Survey Results